Role & Responsibilities:

• Lead a team to ensure efficient and proper operations at our Paediatric clinic.
• Ensure excellent service for our patients and Next of kin through example.
• Regularly train and ensure service proficiency amongst the team.
• Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping.
• Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone and clinical procedures.
• Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping.
• Manage rosters for the team.
• Ensure compliance with MOH and PHMC guidelines.
• Oversee performance of clinic in consultation with senior management.
• Perform any other duties which may be assigned.

Requirements:

• Minimum 2 years’ experience in operation of a GP clinic in permanent or leadership role.
• Valid Practicing licensed (Registered Nurse) with Singapore Nursing Board will be an added advantage.
• Ability to lead a team of full time and part time clinic assistants only.
• Familiarity with claims and/or usage of Clinic Assist CMS will be an advantage.