The Senior / Healthcare Assistant will support Registered Nurses (RNs) and Enrolled Nurses (ENs) in delivering basic patient care in inpatient areas, ensuring a safe and comfortable environment for patients and their families.

1. General Hygiene & Patient Care

• Attend to patients’ call bells and daily needs
• Assist with elimination needs (e.g., application of urosheath)
• Apply anti-embolism stockings
• Prepare patients for examinations and procedures
• Change bed linen and clothing
• Perform assisted baths and perineal care
• Provide last offices
• Assist with lifting, transferring, positioning, and transporting patients

2. Nutritional Support

• Document patients’ intake and output
• Order and serve meals, assist with oral feeding
• Remove and assist feeding via NGT/PEG
• Perform continuous tube feeding and basic pump handling

3. Admission & Transfer Procedures

• Prepare ward for patient admissions
• Measure height, weight, and baseline vital signs
• Orientate patients to ward environment and policies
• Perform initial assessments
• Set up and handle portable oxygen tanks during transfers

4. Clinical Tests & Vital Signs

• Monitor and record vital signs
• Perform 12-lead ECG
• Conduct capillary blood glucose monitoring
• Collect urine, stool, sputum, MRSA swabs and dispatch specimens
• Safely measure urine from urinary catheter

5. Drug Administration / Therapy

• Administer oxygen therapy

6. Nursing Procedures

• Assist with:
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• Application of physical restrainers
• Removal of peripheral venous cannula
• Repositioning of bed-bound patients (2-hourly turns)
• Oral suctioning
• Complex wound dressing and bandaging
• IV cannulation and venepuncture
• Bladder scans
• Initiation of emergency procedures
• Minor surgical procedures with doctors/nurses

7. Patient-Facing Tasks

• Manage visitor access in the ward
• Educate patients and families on infection control practices
• Coordinate discharges, appointments, and follow-ups
• Manage calls and liaise between wards, departments, and next-of-kin

8. Bed & Medical Record Management

• Perform patient headcount audits
• Manage patient transfers and update ward movements
• Request and file medical records, X-rays, and case notes

9. Inventory & Equipment

• Conduct inventory counts and asset tracking
• Top up ward supplies
• Perform monthly fire safety checks

10. Service Excellence & Quality

• Engage patients and families during ward orientation
• Participate in Quality Improvement (QI) projects

11. Clerical Support

• Handle incoming/outgoing mail and coordinate porters
• Conduct simple case discharges and manage patient property
• Perform daily ward rounds to update patient boards and systems

12. Portering & Transport

• Transport patients for urgent procedures
• Porter urgent wheelchair cases
• Dispatch and collect items in urgent situations

13. Housekeeping & Safety

• Maintain a safe, clean, and organized ward environment
• Ensure proper waste disposal and handle spillages appropriately