The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives. 

Job Responsibilities

You will be responsible for the following:

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
• Responsible for devising innovative services to continually improve service levels and improve patient care.
• Responsible for achieving volume and financial targets for clinical targets assigned.
• Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Manage a group of non-nursing staff providing services in service points, conducting appraisals.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
• Participate in committees and other tasks as assigned.
• Job rotations to other operational areas after 3 years.