Roles & Responsibilities:

• Attends to patients' enquiries, provide directions and assists with clarifications
• Verify patient billing details, subsidies and scheme entitlements
• Perform payment collections for clinic/pharmacy services
• Generate and process invoices for prescription and related services
• Manage billing adjustments, refunds or corrections if needed
• Provide assistance with patients' inquiries regarding charges / payments
• Communicate with clinic for patient visit details or payment concerns
• Ensures that all patients' documents are scanned in and filed away securely
• Ensure stocks at cashier counter and stationeries are well stocked

The contract is until 7/11/2025 (extension is subjected to vacancy and business needs)