• Attend to basic appointment-related calls and support the booking of simple First Visit appointments.
• Handle incoming calls from patients for their first visit.
• Schedule the appointments.
• Input and update patient information in the CRM system.
• Assists in clinic operations duties in the call centre such as emails/referrals etc if needed.

Working hours

• Monday – Friday at 8am – 5pm with 1 hour lunch break.

Dress code

• Shirt/blouse and pants
• Proper covered shoes
• No striking-coloured hair
• No ear accessories (for males)
• No dress-down Fridays (ie. no denim pants/skirts and jeans).